Support
Contact
Email nat.wrw@gmail.com with your device model and what you see on screen.
The app does not find my probe
- Take the probe out of the charging case and keep the case within a few metres.
- The case talks to one device at a time. Close the Inkbird app, or press Disconnect in Cat Lab Grilling on your other iPhone, iPad or Mac, then try again.
- Allow Bluetooth for Cat Lab Grilling in Settings โ Privacy & Security โ Bluetooth.
The alarm did not ring
Turn on Alarm and allow notifications for Cat Lab Grilling. The app keeps reading the probe with the screen locked, and posts a notification when the meat reaches the target.
Try it without a probe
Tap Try the demo under the ring (or Settings โ Demo). It replays a real cook recorded with the app; nothing is saved.